Legal
Terms of Service
Effective as of 2026-05-23
These Terms of Service (hereinafter referred to as these "Terms") set forth the conditions for use of the smartphone applications and websites (hereinafter collectively referred to as the "Services") provided by CloudEx Inc. and its affiliates (hereinafter referred to as the "Company"). Please agree to these Terms before using the Services.
Article 1 (Application)
- These Terms shall apply to all relationships between the user and the Company related to the use of the Services.
- In addition to these Terms, the Company may publish various provisions (hereinafter referred to as "Individual Regulations") regarding individual Services, such as rules for use or app-specific notices on store listings. These Individual Regulations shall constitute a part of these Terms, regardless of what name they are referred to by.
- If the provisions of these Terms conflict with the Individual Regulations set forth in the preceding paragraph, the Individual Regulations shall take precedence unless otherwise specified.
Article 2 (Prohibitions)
The user shall not engage in the following acts when using the Services.
- Acts that violate laws, regulations, or social standards
- Acts connected to criminal conduct
- Acts that infringe copyrights, trademark rights, or other intellectual property rights contained in the Services, including the content of the Services
- Acts that destroy or interfere with the functions of servers or networks of the Company, other users, or third parties
- Commercial use of information obtained through the Services without prior written consent
- Acts that may interfere with the operation of the Company's services
- Unauthorized access or attempts at unauthorized access
- Using the Services for an improper purpose
- Other acts that the Company deems inappropriate
Article 3 (Usage restrictions and cancellation of registration)
- The Company may, without prior notice, restrict the use of all or part of the Services in the following cases:
- When any provision of these Terms is violated
- When the Company otherwise deems that use of the Services is not appropriate
- The Company shall not be liable for any damages incurred by the user as a result of any action taken by the Company based on this article.
Article 4 (Disclaimer)
- The Company shall not be liable for any damages caused by interruptions or termination of the Services or changes in the content of the Services.
- The Company shall not be involved in or responsible for the environment in which the user uses the Services.
- The Company makes no guarantee that the Services will be suitable for the specific purpose of the user, that they will have the expected functions, commercial value, accuracy, or usefulness, that no defects will occur, or that the user's use of the Services will comply with laws, regulations, or internal rules of business organizations that apply to the user.
- The Company makes no guarantee that the Services will be compatible with all information devices, and the user shall acknowledge in advance that malfunctions in the operation of the Services may occur due to upgrades of the OS of the information device used, etc. The Company makes no guarantee that any such malfunctions will be resolved through modifications made to the program by the Company.
- The user shall acknowledge in advance that the use of part or all of the Services may be restricted due to changes in the terms of use and operational policies of platform stores such as Google Play and the Apple App Store.
- The Company shall not be liable for any direct or indirect damages incurred by the user as a result of the use of the Services.
- The Company shall not be liable for any loss of opportunity, interruption of business, or any other damages (including indirect damages or lost profits) incurred by the user or third parties, even if the Company has been notified of the possibility of such damages in advance.
- The provisions of Paragraph 1 through to the preceding paragraph shall not apply in cases where the Company is intentionally or grossly negligent, or where the contract applies to a consumer under the Consumer Contract Act of Japan.
- Even where the preceding paragraph applies, the Company shall not be liable for any damages that arise from special circumstances among damages incurred by the user as a result of acts caused by negligence (excluding gross negligence).
- In the event that the Company is liable for damages in connection with the use of the Services, the Company shall be liable up to the amount of usage fees received from the user in the month in which the relevant damages occurred.
- The Company shall not be liable for any dispute or trouble between users. In the event of a dispute between users, both parties shall be responsible for resolving the dispute, and shall not make any claim against the Company.
- In the event that a user causes damage to another user or a dispute arises with a third party in relation to the use of the Services, the user shall, at their own expense and responsibility, compensate for such damage or resolve such dispute, and shall not cause any inconvenience or damage to the Company.
- If the Company receives a claim for compensation for damages from a third party as a result of the user's actions, the user shall resolve the claim at the user's own expense (including attorney's fees) and responsibility. If the Company pays compensation to a third party, the user shall pay all costs (including attorney's fees and lost profits) to the Company, including said compensation.
- If the user causes damage to the Company in connection with the use of the Services, the user shall compensate the Company for the damage (including legal fees and attorney's fees) at the user's own expense and responsibility.
Article 5 (Changes in service contents)
The Company may change the contents of the Services or discontinue provision of the Services without notice to the user, and shall not be liable for any damages incurred by the user as a result of this.
Article 6 (Handling of personal information)
Personal information and user information shall be handled appropriately in accordance with the Privacy Policy separately established by the Company.
Article 7 (Changes to these Terms)
When deemed necessary, the Company may change these Terms at any time without notice to the user. If a user begins to use the Services after a change to these Terms, that user shall be deemed to have agreed to the changed Terms.
Article 8 (Governing Law / Jurisdiction)
- Japanese law shall be the governing law in interpreting these Terms.
- In the event of a dispute regarding the Services, the court having jurisdiction over the location of the Company shall be the exclusive jurisdiction of agreement.
Article 9 (Contact)
For questions about these Terms, please use our inquiry form.
CloudEx Inc. (クラウドエクス株式会社), Japan.
